No more connection to server after ASL setup

tafkae · **Posted:** Sun Jul 22, 2012 5:32 pm

Hi,

I bought ASL for Dedicated Server and I've set it up on a fresh/clean CentOS 6 minimal server.
After reboot I can't connect to the server anymore.
I contacted the webhosts support, after a few checks of them they told me my server has a network problem may be caused by a firewall or sth. else and I should check this booting the server in recovery mode.
Could anyone tell me what / where the problem could be?

Thanks

mikeshinn · **Posted:** Mon Jul 23, 2012 5:09 am

Quote:

I contacted the webhosts support, after a few checks of them they told me my server has a network problem may be caused by a firewall or sth.

Thats all they could tell you? Were they able to log into your system?

tafkae · **Posted:** Mon Jul 23, 2012 6:53 am

I contacted support with the problem.
That was the first answer:

Quote:

Dear customer,

we have just received a response from our data center technicians.

We are currently reviewing all details and will get back to you shortly.

Thank you for your time.

2 hours later I got this:

Quote:

.., the server has a network configuration problem, maybe caused through a false configuration of the firewall.
You can use the server-recovery (KVM) to fix this problem.

That's all I got.
Well, like I said, I just installed ASL on fresh CentOS 6 minimal server using the installer.
Has anyone an idea how I could fix that? I've installed ASL the second time on the server now, each time after reboot the server doesn't come online again...

mikeshinn · **Posted:** Mon Jul 23, 2012 3:48 pm

Quote:

You can use the server-recovery (KVM) to fix this problem.

OK, so it sounds like you can get KVM access. So dont reinstall anything, log in, and send this information:

ifconfig -a

iptables -L -n

netstat -rn

That will show the condition of your network, and your firewall rules.

tafkae · **Posted:** Mon Jul 23, 2012 4:49 pm

your awesome support fixxed that for me!
I've already asked what the problem was, after I get information on this I will post it here!
Thanks for your help!

No more connection to server after ASL setup

Who is online