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 Post subject: Hosted email address cannot be contact for a customer
Unread postPosted: Wed Nov 02, 2011 6:15 pm 
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Joined: Tue Dec 16, 2008 8:01 am
Posts: 369
Location: United Kingdom
We have CentOS5 with ASL and Plesk 10.0.2. Can anyone help with this:

We have a "customer" Joe Bloggs whose contact email address is xxx@domain1.com (we host domain1.com). Under his customer account, he has his own domains, not domain1.com.

We needed to change the password for the email address ("user" in Plesk 10) xxx@domain1.com. But it tells us we cannot because the email address is being used elsewhere - as the contact email address for Joe Bloggs. If we change contact details of Joe Bloggs to yyy@ (where yyy@ does not exist!!!) that is accepted and we can now go and change the password for xxx@domain1.com.

But when we try and change Joe Bloggs contact email address back to xxx@, we cannot do so!!

I'd value help from those who might have Plesk 10 and who can try to replicate this. Many thanks, as ever, in advance.


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