I purchased ASL last week after we were hacked and after several attempts to get it installed, we can't and submitting a support ticket does not get results.
I dont see any tickets without responses, what was the case # for your ticket?
We'd be happy to help you, what specifically did you have a problem with during install?
Since the installer script does not complete, how do we uninstall what's there? We're getting things like:
Time: Mon Nov 14 01:00:16 2011 -0600
Resource: Process Time
Exceeded: 23943 > 1800 (seconds)
Command Line: /var/asl/usr/sbin/tortixd
No idea what generates that message, not ASL thats for sure. With that said, that looks like some kind of script that alerts you if a process is a alive for more than 1800 seconds. The "tortixd" daemon is the ASL GUI daemon, so there is nothing wrong with it running for longer than 1800 seconds.
A daemon its supposed to run forever (like apache for example, or bind, sshd, etc.) so there is nothing wrong with it "running longer than 1800 seconds". You wouldnt want apache to shut down after 1800 seconds for example. So, whatever is generating those messages is wrong. There is nothing wrong with your system. I recommend you either disable whatever is generating those messages, or configure it to ignore things like tortixd.
If tortixd is running then that means ASL installed.
We really need to get ASL un-installed until we can get it to install cleanly.
To uninstall ASL, please see this FAQ:https://www.atomicorp.com/wiki/index.ph ... all_ASL.3F